Make sure that you do not kick the electronic keypad or the safe handle.
This will often loosen and stuck bolt work. Face away from the safe and kick the door of the safe hard. Keep trying to open the safe and listen carefully to the sounds from the front of the safe.Īn unconventional but simple solution worth trying is what we call the "mule kick" option. One way to tell if the bolts are jammed is if you hear the motor whirring or trying to retract the bolts, but the safe won't open. Most customers forget that safes are precision equipment, not just expensive metal boxes. Sometimes, a jarring or dropping or a hard knock on a safe can jam the bolts. The bolt work of a safe can get jammed even for a quality safe. We recommend avoiding off-brand batteries because studies show they lose power much faster than branded types. Pop the battery or batteries out of the battery holder, check the terminals, and if you can't check the battery charge, replace the battery with a brand-name battery pack like Duracell or Energizer. It sounds silly, but you will be surprised how often this happens. If you are lucky, dead-safe batteries are the simplest reason your safe won't open. Step-by-Step Solutions to Open Your Sentry Safe Dead Batteries Before you call your locksmith, safe technician (typical trip charge is around $100), or the safe manufacturer, we recommend doing these. These methods should work for just about any Sentry Safe model, including the ones with keys and combination locks or the electronic and biometric safes. The safe is in lockout mode, or the time delay is active The bolts of the safe are jammed or misaligned Try these before calling Sentry Safe Customer Service or a safe locksmith. Here are the most common reasons a Sentry Safe won't open.